Free Ring Resize
Ordered the wrong ring size? Don’t worry, we’ve got you covered! Uniglo Jewels offers one complimentary ring resize within the first 12 months of your purchase. If your order qualifies for the complimentary resizing, we provide free shipping both ways for all qualifying orders.
If your ring is more than a year old, or if you require a second (or more) resize, a fee of €25 will be charged for resizing. For such cases, actual shipping costs for both-way shipments will apply.
Ring Resizing Terms
Our ring resizing policy allows for complimentary resizes of up to 2 sizes above or below the original ring size. If resizing beyond this range is required, we may provide you with an additional quote, or depending on the design, recommend purchasing a completely new ring.
Please note that resizing engraved rings may alter the appearance of the engraving. The engraved characters may appear differently, be less legible, or become faint. If needed, you can opt to have the ring re-engraved for a small fee of €15 (for up to 20 characters). For more details, please refer to our engraving policy.
Rings That Cannot Be Resized
Certain rings, such as eternity rings, full eternity engagement rings, and full eternity wedding bands, cannot be resized due to their specific design. In these cases, purchasing a completely new ring is the recommended solution.
Shipping Terms for Resized Items
Resized items are typically shipped within 7-10 business days from the date we receive the item. If the ring needs to be remade, it may take up to 2 weeks for delivery.
Need More Help?
We’re here to assist you! Please contact our customer service team for further assistance.